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Wallmans Lawyers and WLMS Pty Ltd Business Continuity, Safety and COVID-19 Considerations

July 15 2021

The health and well-being of our clients, people and site visitors, remains our paramount concern. We are constantly considering ways to reduce the risk of exposure and transmission to COVID-19.

Throughout 2020 and 2021 it has continued to be business as usual at Wallmans in terms of client service. Although the brief lock-down in South Australia in November 2020 last year was not ideal, it provided us with a proven “test-run” of our ability to ensure continuity of service during a mandatory lock-down.

We continue to have the infrastructure, systems and capacity to work in the office and/or remotely if and when the need arises (and have done so, when necessary, without any interruption whatsoever to client service). All of our staff, including professionals, managers and support, have the ability to work remotely if and when necessary.

At all times, we remained contactable by phone and email, regardless of where we were working from. Staff working remotely had access to all systems that they would if otherwise in the office. Wallmans also ensures appropriate protocols are maintained to ensure confidentiality of all client material is maintained at all times.

Wallmans continues to assess and remain adaptive to disaster recovery and business continuity plans, which are continually assessed to ensure readiness to respond to any factors that may impact on ‘normal’ business.

Wallmans has COVID-19 plans and procedures in place which have involved our implementing (and constantly reviewing) health and well-being initiatives to protect those in our workplace, including:

  • Staff training and education
  • Increased cleaning roster, including daily and evening office/ common areas deep cleaning and sanitisation
  • Increased hand washing
  • Sanitisation stations at all access points
  • Ensuring appropriate distancing, including clearly signed capacity limits for all meeting rooms, and the use of spare offices and other spacing measures in our staff areas; and
  • Requiring all visitors to our offices to sign in manually or using a QR code.

Being headquartered in South Australia, the impact of COVID-19 has not been as severe as it has elsewhere (at least at this point in time). However, we continue to support and accommodate the varying restrictions affecting our clients and stakeholders in other States and Territories.

While we hope that COVID-19 will continue to have minimal impact on the day to day operations of the Firm, we can assure our valued clients that we have the necessary processes, procedures and infrastructure in place to ensure we are always in a position to protect our staff, continue to provide full service to our clients, and ensure overall business continuity in the event that COVID-19 requires any change in our business operations.

Finally, we need the support of all visitors to our workplace to enable us to remain a safe workplace. We ask that you please:

  • Ensure that you use the QR Code or manual check-in each time you visit our premises;
  • Do not attend our workplace for any reason if you are experiencing any COVID-19 symptoms or have potentially been exposed to COVID-19. A list of those symptoms is available from https://www.sahealth.sa.gov.au/;
  • Immediately advise us by telephone if you learn, after having attended our offices or meeting with our staff, that you may have been exposed to COVID-19.

Any questions relating to this policy or COVID-19 should be directed to our Employment and Safety Partner and Board Member,
Michael Kay, on (08) 8235 3044 or michael.kay@wallmans.com.au

Geoff Black
Chairman of Partners
Wallmans Lawyers